Terms | DLG

TERMS + CONDITIONS

EFFECTIVE DATE: 07/1/2025

subject to change at any moment and time.

NOTE: YOU HAVE A DUTY AND OBLIGATION TO READ THE TERMS AND CONDITIONS IF YOU ARE BOOKING ANY FORM OF SERVICE FROM DIVINE LEA GODDESS LLC.

BY PURCHASING (ENERGY EXCHANGE) AND USING ANY OF DLG'S SERVICES-INCLUDING BUT NOT LIMITED TO ASTROLOGY READINGS, DIVINATION, OR OTHER INTUITIVE GUIDANCE, YOU ARE AGREEING TO THE FOLLOWING TERMS AND CONDITIONS.

1. SERVICE OFFERED:

Divine Lea Goddess provides spiritual metaphysical services, including astrology, divination readings, and as well as conjure work. These services are intended for personal insight, guidance, sacred clarity, reflection, and overall healing, they should not be considered a substitute for professional advice.

2. TURN AROUND TIME:

Divine Lea Goddess' standard delivery timeframe for readings at the moment is 24 to 72 hours (1-3 days) from the time of confirmed purchase and receipt of any required information (THIS IS SUBJECT TO CHANGE) unless you purchased an add on service for same day or hour. If the required information for your reading is not filled out in its entirety (full name, birth date, listed questions if you booking a question reading, the information needed for an astrology reading etc) your reading will be delayed and you will receive notification (email) most likely within 24 hours so I can retrieve the right information for your reading. Once I retrieve the information, your service turn around time will start over (24 to 72 hour turnaround) from the time you respond with the needed information to complete your service, so please make sure you are careful with filling out your information. No need to confirm if I received your information or not, if you do not hear from me within a few hours at least since I do go over the information the same day, that means everything you did was correct unless I state otherwise, I see all information in the back office of my website so I am not missing anything!

Divine Lea Goddess' working hours are 10 am to 4 pm M-F, if you book within this time frame, you can potentially receive your reading same day IF the queue for readings for the day is clear, however this isn't guaranteed and depends on volume.

PLEASE NOTE: I do not work on the weekends (Saturn Day and Sun Day), and turnaround times do not include these days, so for example, if you book on a weekend, your turnaround time frame starts Monday. If you book on a Friday, your turnaround time starts Friday from the time you booked and resumes Monday.

Please also consider time differences. Divine Lea Goddess currently operates on EASTERN STANDARD TIME.

2A. GRACE PERIOD:

Energy is constantly shifting and changing as we journey through the seasons and the shifting of the planets. Sometimes things happen whether it be personal, spiritual, energetic etc. The services I offer require spiritual hygiene and constant replenishment and as well as cleansing/protection. I have a responsibility to preserve and maintain my energy so I can perform to the best of my ability with my gifts. Sometimes I do need more time, so I did add a "grace period" for those moments where I may need it. The grace period is just an extra 24 hours and is only taken when NEEDED.

3. REFUND POLICY:

Due to the personalized and time intensive nature of my spiritual services that I offer, all sales are final. I do not offer refunds once the work/service has begun.

4. CLIENT RESPONSIBILITY:

It is your responsibility to provide complete and accurate details required for your reading. I am not responsible for delays or inaccuracies resulting from incomplete or incorrect information, so please ensure everything is correct by going over your information a few times before submitting, this also includes the email that your reading is supposed to be sent to or your number.

5. DISCLAIMER:

Our services are for entertainment, spiritual, and self development purposes only. We do not claim to diagnose, treat, or cure any medical or psychological condition. Always seek the advice of qualified professionals for any legal, medical, or psychological concerns.

6. RIGHT TO REFUSE SERVICE:

I reserve the right to decline or cancel any order at my discretion. If this occurs before work begins, a full refund will be issued. If it occurs after the work, no refund will be given. Service refusals happens when there's inconsistencies, a lack of integrity, malice, deception, ill intent, lack of truth/authenticity.

7. CONTACT AND MESSAGING

If you have any questions or concerns, come back to the website and click the chat button to chat with me directly if I am available, if not available at the moment, leave your email/phone number and I will reach out to you via email or phone. Please refrain from sending me emails about if I received your information or not if it has been less than 24 hours, you will hear from me within the 24 hour timeframe if there are inconsistencies with your information, please ensure you are filling everything out INITIALLY and go over it a few times before submitting your order. Please respect the 24 to 72 hour turn around time frame.

8. PRIVACY:

I respect your privacy and have a karmic responsibility to ensure that your personal information is secure. Any personal information shared with me is for the purpose delivering services and will be kept confidential and used solely for fulfilling your order.